Having a lot of options can be a good thing, but sometimes it can be a bit overwhelming. When it comes to replacing the windows in your San Diego home, there are many companies you can work with, but not all will provide you with the type of service you are looking for, or the ideal outcome.
As with any home improvement project, it’s best to meet with a few companies so you can compare options, get multiple quotes, and find a company that you feel like you can trust.
When you interview San Diego window replacement companies, here are three things to keep in mind that a good company should do for you:
Take the Time to Answer Your Questions
Some replacement window salespeople have their rehearsed sales pitch from which they never deviate. If you have questions, they brush them off so they can get back to their shpiel, and never really get around to answering them.
If you want to end up with the replacement windows that best meet your needs, you need to be allowed to ask questions and get them answered to your satisfaction!
A good, knowledgeable window salesperson should be able to help you compare brands, clarify confusing industry terms, and be able to elaborate on any of the claims they are making about the windows they sell.
Provide You with Options and Makes Recommendations
Every company will have their preferred brand of replacement windows, but they should also have other options available in case their preferred brand doesn’t meet your needs. In addition, they should be able to clearly explain why the brand they are recommending to you is the best fit for your specific San Diego home. Otherwise, it’s a good indication that the salesperson is just trying to sell you the windows that will bring in the most profit to their company.
When it comes to optional upgrades, such as a more advanced glass package or sound suppression technology, the company representative should be able to match the upgrade to a need you have expressed. If they can’t, the salesperson is likely just trying to “upsell” you on a feature that won’t really improve your home in a way that is meaningful to you.
Will Help you With a Warranty Claim
Finally, a good San Diego window replacement company will have your best interests in mind long after they receive your final payment. You should feel confident that you can call the company at any time after the installation is complete and they will answer any questions you have about your windows’ operation or maintenance, and assist you with a warranty claim, if needed.
Dealing with a window manufacturer on your own regarding a defect can be a challenge, but a good window company can help you through the warranty process or even handle it on your behalf.