It’s important to hire a roofing contractor with experience and good customer service when you need one for your home. The difference is in the quality!
Roofers who have been in business for a long time and care about their business and customers will do their best to treat their customers well. After all, their customers are the ones who make their business successful.
If you want to find a good contractor, you should know what to look for. You can tell you’ve found the right contractor for your needs if they have the following seven traits.
1. They Act Like Your House Is Their Own.
Putting on a new roof or fixing an old one is a messy job. The best contractors treat your home like it’s their own. They take care to keep the work site safe, and when they’re done, they’ll clean up.
In fact, you should be able to find out how to clean up from the roofer’s contract or other paperwork. You’ll know you’ve found a good contractor if they can put in writing that they’ll clean up after they’re done.
2. They Have A Good Name.
A good name is important. A roofer with a good reputation is one who has done the right thing by their customers. How can you figure out if a roofer has a good name?
Online reviews that are good are a good place to begin. Read the bad reviews as well. You can tell which contractors have problems with customers over and over again because the online reviews will show patterns.
Referrals from friends and family are also a good sign of good work. If you know someone who just got a new roof put on their house, ask them how they liked the contractor they used. If so, ask for a recommendation.
3. They Are Smart And Know A Lot.
When you’ve found a good roofer, they should be willing to listen to your ideas during the consultation process. They may point you toward certain types of materials that will help you reach your goals, or they may tell you how long your current roof is likely to last.
4. They Listen And Write Things Down
Any roofing palmetto roofing contractors needs to be able to talk to people well. Look for a contractor who seems to be taking notes and has a lot of questions about your budget, timeline, etc. during the consultation.
Once you’ve signed the contract, the best roofers will keep you up to date on a regular basis. They can do this by email, phone, or even a quick text. They should also be available whenever you have questions or concerns.
5. Their Team Is Solid.
When you meet with the roofer for the first time, find out as much as you can about their team. Is everybody on the team new? How long have the people on the team been around? Stable teams mean that a company is stable, which is good for you as a customer.
Remember that contractors with stable teams may have spent more time training their team members, which means they are less likely to make mistakes or get hurt on your job site.
6. They Are Truthful And Reliable
You should be able to ask the contractor you hire about their license, certifications, and insurance. You might be able to find this information on their website, but if not, you can ask them during the consultation. Their website should have all of their contact information, including an address for sending mail. A good contractor is always open and honest.
7. They Love Showing Off Their Finished Roofs
In addition to giving you references, contractors should be happy to show you projects that they have already done. Ask your roofer to show you pictures of jobs that have already been done. The best contractors may have hundreds of pictures of projects they’ve finished and are proud of.